ASEAN Banking Reinvention Summit 2026
The ASEAN Banking Titans Awards 2026, presented on October 27, 2026 at the Four Seasons Hotel, Kuala Lumpur, celebrate the banks of ASEAN redefining the future of customer experience, trust, and innovation.
ASEAN Banking Titans Awards 2026 — award categories
ASEAN Banking Titan of the Year 2026
Personalization, tech platform maturity, self-service capabilities, and security.
ASEAN CX Bank of the Year 2026
Recognizing exceptional customer journey experience transformation in ASEAN banking.
ASEAN Digital Innovator of the Year
Celebrating innovations that drive high engagement through intuitive design, personalization, and daily relevance.
ASEAN Inclusive Bank of the Year
Celebrating banks that have pioneered specialized services for elderly, differently-abled, and financially vulnerable segments.
ASEAN Trusted Bank of the Year
Honoring banks driven by trust, security and responsible practices.
ASEAN AI in CX Pioneer of the Year
Celebrating breakthrough AI strategies that have elevated customer experience across digital banking.
Best-in-class Onboarding
Best savings account opening customer journeys.
Best-in-class Self-Service
Recognizing seamless, fast, and trusted self-service experiences.
Best-in-class Banking Mobile App
Celebrating intuitive, secure, and frictionless mobile app experiences.
Request an invitation
to the summit
An invite-only executive roundtable for ASEAN banking leaders.
- Exclusive first access to the State of CX in ASEAN Banks 2026 report
- Private benchmarking insights and ASEAN banking data
- Thought leadership platform and CX podcast inclusion
- Founding member privileges and advisory influence over future editions